Frequently Asked Questions
Find answers to common questions about ordering, shipping, installation, and caring for your extensions.
2 bundles for natural fullness, 3 bundles recommended for a full install, and 4 bundles for extra fullness or lengths 24"+.
Yes. All sales are final due to hygiene.
A consultation is recommended if you are unsure of texture, length, or quantity.
Orders ship within 7–10 business days. Tracking information is emailed once your order has shipped.
Detangle first, use sulfate-free shampoo, wash downward, condition, rinse thoroughly, and air dry or blow dry with a heat protectant.
Textured hair blends naturally with textured hair, requires less manipulation, and provides realistic volume.
Textured hair blends with natural textures. Straight hair offers a sleek, polished finish.
Yes. We recommend having the hair colored by a licensed professional.
Yes. Always use a heat protectant and avoid excessive daily heat.
The hair can last 12 months or longer with proper care.
Yes. The hair can be reused with proper maintenance and care.
Store the hair clean, dry, and brushed in a satin or silk bag.
Yes. Professional installation is recommended for the best results.